Term & Condition

1. Serious buyer only. Strictly no backouts /exchanges after confirmation.

2. Items are sold at first pay first served basis.

3. For re-stock item, full payment need to be made in order to proceed. Full refund will be given to retail buyer if the item out of stock at factory.
4. All prices shown are exclusive of delivery charges. Kindly refer to Shipping & Delivery for details regarding the postage/ delivery charges.

5.Buyer will bear the postage fees. We would not be held responsible for any loss or damage occurred during the delivery of the item(s).

6. Please be advised that colours might vary slightly from actual product due to photography and caption setting. Some products shown here may vary slightly in terms of texture or colour from photos.

7. The size may be vary slightly due to the imprecise measurement. But no worries as it just vary very slightly ;). For imported products, measurements are given by our factory.

8. All items are carefully checked before delivery to ensure it is good in condition.

9. Item(s) will be delivered only after full payment has been made.

10. Goods sold are not refundable or exchangeable. 
11. All our pictures are copyrighted by FashionStory-bynoa.

12. Any inquiries or suggestion regarding the items , please kindly email us at fashionstory.bynoa@gmail.com 

13. fashionstory-bynoa has the right to change/amend any of the above subject to condition without prior notice to anyone.

Return Policy

Items are returnable or exchangable within 2 days upon receiving, if customer wants to return or exchange the item, please make sure that it complies with our policy below:
Important Notes :
  1. Customers need to cover the return and replacement shipping fees.
  2. Items must be return in the original packaging include taps, tag, carton or boxes. Any of these missing, the return request will not be entertained.
  3. If the request for returning is later than 2 days, we will not entertain it.
  4. If the item is not posted to us back within 2 days from the date of receiving, we will not entertain it.
  5. Damaged item only can be replaced with same item & same color. It is not allowed to replace with other color or design.
  6. We hope our customers would understand that we are running a low profit margin scheme in order to provide a competitive product pricing. Therefore we will not cover the shipping fees for the return and replacement items.
  7. Item can be replace with other item if there is no more same stock. But the difference will not be returned if the price is lower than the original item, and if the price is higher than the original item customer has to pay the difference.
  8. No refund policy.
  9. fashionstory-bynoa reserves the right for final decision.
  10. fashionstory-bynoa reserves the right to alter this policy at any time.
Returnable/Exchangable Section
  • Items that are terribly damage or stained.
Non-Returnable/Non-Exchangable Section
  • Minor loose threads, irregular fold or wrinkle produced by crumpling, color differs slightly from the pictures shown online.
  • Damage after usage by buyers
  • Cannot fit into the clothes, don't like the clothes,bags
  • Item design is slightly different from the picture displayed (e.g. button, pocket, or tag)
  • Return or exchange are not allowed If size measurement differs about 1-3cm only.
  • Buyers who did not inform us regarding the reason for exhange and post the item back directly will not be entertained.
  • Sold Out Items are not available for exchange.
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